Shipping policy

UK delivery

We offer free UK delivery with no minimum spend. Select “UK Delivery” at checkout. We choose the carrier based on your delivery address.

Estimated delivery times

• Mainland UK — Evri: estimated delivery within 1–2 working days after dispatch.
• Non-mainland UK — Royal Mail 48: estimated delivery within 3–4 working days after dispatch.

Selected mainland remote-area postcodes, including those in the Scottish Highlands, are also sent using Royal Mail 48, with an estimated delivery time of 3–4 working days after dispatch.

Delivery remains free whichever carrier we use, with no additional remote-area or island surcharge.

Order dispatch

The delivery estimates above start when your order is dispatched and handed to the carrier. They do not include the time taken to prepare your order before dispatch.

Delivery times are estimates, not guarantees. Remote-area and island deliveries, carrier disruption and public holidays may result in longer delivery times.

Delivery queries

If you have a question about your delivery, please contact Panzy through our store with your order number.